Privacy Policy

Last updated: March 21, 2025

1. Introduction

At meraGPT ("we," "our," or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services (collectively, the "Service").

Please read this Privacy Policy carefully. By accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you register on the Service, express interest in obtaining information about us or our products and services, participate in activities on the Service, or otherwise contact us. The personal information we collect may include:

  • Name
  • Email address
  • Password
  • Profile information
  • Payment information (processed securely through third-party payment processors)
  • User content you create and share on the Service

2.2 Usage Information

We automatically collect certain information when you visit, use, or navigate the Service. This information does not reveal your specific identity but may include:

  • Device and browser information
  • IP address
  • Operating system
  • Usage patterns and preferences
  • Referring websites
  • Log data (such as access times and pages viewed)

2.3 AI Interactions

When you interact with our AI agents, we collect:

  • Messages you send to the AI
  • Images and other media you share with the AI
  • Responses generated by the AI
  • Feedback you provide about AI interactions

3. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Provide, maintain, and improve our Service
  • Process transactions and manage your account
  • Send you technical notices, updates, security alerts, and support messages
  • Respond to your comments, questions, and requests
  • Develop new products, services, and features
  • Monitor and analyze usage patterns and trends
  • Detect, prevent, and address technical issues, abuse, and illegal activities
  • Personalize your experience with the Service
  • Improve our AI models and agents

4. How We Share Your Information

We may share your information in the following situations:

  • With Service Providers: We may share your information with third-party vendors and service providers who perform services for us or on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
  • For Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
  • With Your Consent: We may disclose your personal information for any purpose with your consent.
  • To Comply with Legal Obligations: We may disclose your information where required by law or if we believe disclosure is necessary to protect our rights, property, or safety.

5. AI Data Handling

Our Service uses advanced AI models. When you interact with our AI agents:

  • Your conversations with AI agents are stored on our servers to provide continuity and improve the Service.
  • We may use anonymized conversation data to improve our AI agents and service.
  • Images and other media you share with the AI are processed to generate appropriate responses.
  • We do not share your specific conversation data with third parties, except as described in Section 4 above.

6. Data Security

We implement appropriate technical and organizational security measures designed to protect the security of your personal information. However, please note that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

7. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

8. Children's Privacy

Our Service is not directed to anyone under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.

9. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access personal information we hold about you
  • The right to request correction of inaccurate information
  • The right to request deletion of your information
  • The right to object to our processing of your information
  • The right to request restriction of processing
  • The right to data portability

To exercise these rights, please contact us using the information provided in Section 12.

10. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

For more detailed information about cookies and how we use them, please read our Cookie Policy.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our practices, please contact us at:

hello@meragpt.com

By using meraGPT, you acknowledge that you have read and understood this Privacy Policy.